Please note pieces are hand made to order unless otherwise notified. Please allow 7 days for your order to be made before shipping.
- Standard Shipping: Royal Mail Tracked 48 (2-5 working days) - £5.99
UK orders over £100 qualify for Free standard shipping
SHIPPING TO THE EU
- Ireland – £9.95
- France, Denmark, Belgium, Spain - £14.95
- All other European countries - £17.95
- US Shipping - £18
- Canada - £17.95
- Rest of the World - £24.00
International orders over £200 qualify for Free standard shipping
Please note that if you live outside the European Union, you could be subject to customs clearing/duties, local taxation and additional processing charges which vary from country to country. Therefore we encourage you to contact your local customs office for more information. Please also not that customs clearance procedures can sometimes cause delays to your delivery.
GENERAL DELIVERY INFORMATION FOR UK AND INTERNATIONAL
Goldesse cannot be responsible for unanticipated delays. Please email firstname.lastname@example.org if you order does experience a delay by the courier and we will do our very best to help.
As soon as your order is dispatched, we will email you a shipping conformation. If tracking is available you will be able to access.
If you wish to cancel or modify your order, please send an email as soon as possible to email@example.com. We will try to accommodate your request, but once an order has been submitted we cannot guarantee the purchase can be cancelled or modified.
ERRORS AND INACCURACIES
Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.
Product images on our website are displayed as accurately as possible but colours may vary and we cannot guarantee your computer, phone or tablet will display colours accurately.
If we have emailed you regarding your order and have not had a response after 5 business days, we will treat the order as cancelled.